As of March 16, 2020, the Costa Rican government has closed all points of entry to foreigners to Costa Rica. We are keeping our staffing levels at a minimum to assist clients in this mass evacuation and process credit notes to clients who have future reservations. Should you have an emergency, please contact (506)8904-6809.
The COVID-19 pandemic has affected Costa Rica, but we have an advanced and modern health care system and universal health care for our citizens with a well-organized and centralized government, so as a country, we have been taking considerable precautions for travelers and citizens.
We wish all travelers and fellow world citizens much health — Be SAFE and have serious FUN (at home!).
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Monteverde Tours Terms & Conditions
The purchase of tours and packages are subject to acceptance of the terms and conditions below. By purchasing any of the products or services included in your itinerary, you agree to be bound by these terms.
All prices quoted are in US Dollars.
By purchasing any of our services, you acknowledge that you have read the final version of the confirmed itinerary and agree to all products and services included in the total price.
PRIVACY IS a PRIORITY
Client's credit card information is protected by our data Encrypted Security System and from third parties.
To make our clients' trips more enjoyable and safe, we'd like to tell you about some of the policies for our exciting adventures:
Confirmation subject to availability: Due to our small, personalized tours, we cannot guarantee your reservation until we have confirmed receipt of your payment.
Cancellations for day tours must be made no later than 48 hours prior to the service.
IMPORTANT: Any cancellation by a client must be made in writing and acknowledged in writing. The date on which the request to cancel is received by us will determine the cancellation charge applicable.
Responsibility and Liability
Monteverde Tours is solely a travel agency and does not provide the actual tours, services, accommodations, etc. The hotels, vendors and service providers providing travel or other services booked through our website or via telephone or other form of communication, are independent contractors. They are not Agents, Employees or Affiliates of Monteverde Tours and as such not liable for the acts, errors, omissions, misrepresentations, warranties, breaches or negligence of any such third party carrier, vendor or supplier of services or for any personal injuries, death, property damage, or other damages or expenses that may result there from. Monteverde Tour has no liability and will make no refund if a third party service results in any delay, cancellation, overbooking, strike, or other cause beyond our direct control.